Viceroy Riviera Maya - Playa del Carmen

ex. The Tides Riviera Maya

Playa Xcalacoco Frac 7, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Viceroy Riviera Maya - Playa del Carmen

Wi-Fi
Parking

USD 8 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Private swimming pool

Private plunge pool

Editorial review:

You will think you are in Bali and not Mexico, in this eco-resort situated deep in the pristine Mayan jungle, which includes spate thatched roof villas with private plunge pools, outdoor showers and terraces sporting chaise longues and crocheted hammocks. All in all the perfect location for that romantic hideaway you were planning, and that is even without the night massages near the beach or the Mediterranean, Mexican and Mayan cuisine at La Marea.

Overview

Viceroy Riviera Maya Hotel is a 4-star property situated at about 3.9 km distance from 5th Avenue. Viceroy Riviera Maya Hotel was opened in 2002 and offers exquisite rooms.

Viceroy Riviera Maya Hotel is based next to the white beach. The center of Playa del Carmen is 7 km away from the venue.

Set close to a tropical forest and parks, this hotel offers access to a pristine beach with outdoor chaise lounges, sunbeds and cabanas.

Viceroy Riviera Maya Hotel is within a 50-minute drive to Cancun International airport.

Rooms

Viceroy Riviera Maya Hotel features rooms with a sophisticated interior that come with individual climate control, a private safe, TV, a patio and a balcony for a pleasant stay in Playa del Carmen. Viceroy Riviera Maya Hotel offers rooms with the ocean view. Guests can also use a small fridge and coffee/tea makers.

Eat & Drink

A broad variety of international dishes is served at the gourmet restaurant. Hot drinks are offered in the poolside bar.

Services

Guests can take advantage of a business center, a meeting room and a photocopier along with free shuttle bus service, medical service and cloakroom service provided on-site.

Relax

A wellness centre, a massage room and a steam room are available on site. The hotel offers a gym and yoga classes to keep active guests fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at USD 8 per day.

Year renovated:   2012.  Number of rooms:   41.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Adults only
  • Allergy-free rooms
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving center
  • Scuba diving
  • Snorkeling
  • Horseback riding
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Outdoor heated swimming pool
  • Private swimming pool
  • Indoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Sun terrace
  • Garden area
  • Free cabanas
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Individual air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Living room
  • Separate sitting area
  • Private plunge pool
  • Rooftop terrace
  • Patio
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Espresso maker

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • DVD player
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Pets

Pets are allowed on request.

How to reach hotel

hotel Viceroy Riviera Maya - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Playa Xcalacoco Frac 7, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    6.3 km
Airports
  • Cancun International (CUN)
    44.6 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of rooms:
    41

Rooms and availability

Viceroy Riviera Maya photos Room Premium Villa
Premium Villa
  • Room size:

    67 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Free internet access
  • Safe deposit box
  • Terrace
  • Seating area
  • Ironing facilities
  • Trouser/pants press
  • Newspapers
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Hammock
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

This villa offers exclusive butler service, a hammock, and a terrace.

Viceroy Riviera Maya photos Room
Guest Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:DVD player
Chalet
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:DVD player
Room Description:

Standard|CHALET STANDARD

Viceroy Riviera Maya photos Room Ocean View Villa
Villa
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Trouser/pants press
  • Newspapers
  • Telephone
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Toilet
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Stereo
  • DVD player
  • CD player
  • Radio
Room Description:

Villa|VILLA TWO QUEEN BEDS

Beachfront Villa
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • + More
  • General:Free internet access
  • Safe
  • Terrace
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Media:Cable/satellite TV
  • Radio
Room Description:

Villa|VILLA BEACH FRONT

Deluxe Villa
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • + More
  • General:Free internet access
  • Safe
  • Terrace
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Media:Cable/satellite TV
  • DVD player
  • Radio
Room Description:

Villa|VILLA DELUXE KING BED

Viceroy Riviera Maya photos Room Beachfront Villa Views
Private Beachfront Villa
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Trouser/pants press
  • Newspapers
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Toilet
  • Dining:Mini-bar
  • Media:Television
  • Stereo
  • DVD player
  • CD player
  • Radio
Royal Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Viceroy Riviera Maya photos Exterior Hotel information
Royal Villa
Garden view
  • Room size:

    93 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Seating area
  • Ironing facilities
  • Trouser/pants press
  • Newspapers
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Hammock
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

This villa offers exclusive butler service and a hammock.

Viceroy Riviera Maya photos Exterior Signature Villa
Signature Villa
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Terrace
  • Patio
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Trouser/pants press
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Rain shower
  • Hair dryer
  • Bathrobe
  • Luxury toiletries
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Villa|Signature Villa

Luxury Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Viceroy Riviera Maya photos Exterior Hotel information
Luxury Villa
Garden view
  • Room size:

    93 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed or 2 Queen-size beds, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private pool
    • Private bathroom
    • + More
  • General:Free internet access
  • Safe deposit box
  • Terrace
  • Balcony
  • Seating area
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Hammock
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

This double room features a balcony, bathrobe and dining area.

Viceroy Riviera Maya Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • 5th Avenue3.9 km

Monuments and Landmarks

  • Church of Guadalupe3.7 km

Local attractions

  • Co.Cos Culinary School & Catering1.7 km
    Aldea Thai, calle Cozumel, local 23, Playa del Carmen
  • La Sirena\'s Fine Mexican Handcrafts2.7 km
    Calle 110 between 5a y 10a Ave
  • Mayan Treasures5.1 km
    Av.40 entre calle 74-76 Mz. 391 Lt.4
  • Coba Mayan Village2.0 km
    Playa del carmen, Playa del Carmen
  • Temazcal Natura4.9 km
    Monte de los Cibeles, Playa del Carmen
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of rooms:
    41
Cities nearby
  • Puerto Aventuras hotels - 20 km
  • Cozumel hotels - 19 km
  • Puerto Morelos hotels - 32 km
  • Riviera Maya hotels - 1 km
  • Akumal hotels - 37 km
  • Xpu Ha hotels - 25 km
  • Balcheil hotels - 47 km
  • Tulum hotels - 61 km
  • Club Mediterraneo hotels - 57 km
  • Lafitte hotels - 12 km

Viceroy Riviera Maya Reviews

Guest reviews are submitted by our customers after their stay at Viceroy Riviera Maya

Average guest rating

7.8out of 10
Fabulous
Based on 30 reviews

Rating by category:

Location
8.8
Rooms
9.9
Service
9.1
Value
7.7

Guest reviews

    How to reach hotel

    hotel Viceroy Riviera Maya - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Playa Xcalacoco Frac 7, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      6.3 km
    Airports
    • Cancun International (CUN)
      44.6 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of rooms:
      41